Leveraging ubiquitous device to increase the effectiveness of learning
Emerging technologies are not only altering the human landscape but also have an immense impact on business. They are not just functional value-adds but are also strategic enablers as they provide integrated technological innovations. Many organizations have readily adopted SaaS-based applications to address application functionality, scalability and ensure quick deployment. The other area of radical change is the way communication and collaboration technologies are leading to greater organizational responsiveness to business changes. Learning and development have also benefitted from these technologies as learning content gets extended to the mobile workforce, bringing greater opportunity for learning anywhere, anytime.
In the last couple of years, the proliferation of personal devices has completely changed the way we work, play, interact and learn. Worldwide combined shipments of devices (PCs, tablets, ultramobile and mobile phones) are known to have reached 2.5 billion units in 2014, a 7.6 percent increase from 2013, according to Gartner, Inc. It is projected that ultramobile, which include tablets, hybrids, and clamshells, will take over as the main driver of growth in the devices market from 2014, with a growth rate of 54 percent. There have been some reports that suggest that our dependence on these devices for our personal and professional use is growing exponentially. So much so that our expectations about access and service, our behavior and our interactivity with other have also increased immensely. This change presents a unique opportunity to redefine learning and development in an organization where learning content can be positioned to meet the on-demand needs and desires of learners.
Moving towards a culture of continuous learning
The way people consume content and interact with information has changed. One of Google’s reports states that 90% people seamlessly move between devices to accomplish a goal, be it a computer, smartphone or tablet. As a trend, employees spend more time on mobile devices than they do on PCs. Young workers are entering an organization with high expectations for online collaboration, knowledge-sharing, and greater transparency. They want to bring their own mobile devices and want to collaborate vigorously within and outside the organization. For an audience like this, the importance of traditional classroom or one device specific learning reduces, as learners tend to respond less to training programs that only “push” information and evaluate learning based on assessment at the end of the program. They realize that not only does technology offer new ways to connect, communicate and learn, it also allows for more creative and informal methods for workplace learning. Organizations realize that adopting ubiquitous technology enabled training solutions is the only way to build a continuous learning culture.
In this content rich environment, with a multitude of devices and easy availability of content, it is becoming increasingly important to have an integrated learning architecture that allows for personalized and continuous learning which provides search, recommendations, ratings, and the ability to find content quickly. This type of an environment lets the company integrate all of their learning content (as well as expert and social tools) into one easy-to-use interface—making continuous learning and active participation a part of everyday life. To harness the potential provided by mobile devices, organizations are placing it at the center of the learning environment that can measure performance and provide ongoing reinforcement. The accessibility of the device allows learners to tap into knowledge repositories for quick micro-learning lessons, seamlessly spreading to collaborative communities to tap into the collective wisdom of peers, and offer opportunities to practice new skills and improve. The ability of the device to support continuous, interactive and engaging content enhances the all-round learning experience, allowing learners to delve into learning in their time and at their pace.
5 Reasons why mobile learning is right for you:
Personalization of the learning experience: Employees access learning content that is accurate and relevant to them. Creating a customized environment that encourages people to learn and therefore, drives adoption making it effective.
Blend of learning and work: Strategically designed curriculum with contextual and on-the-job learning can enhance learning speed and retention. This helps develop a culture of continuous learning within the organization and can enable the creation of learning communities that facilitate informal learning.
Allows for greater flexibility in learning: With the accessibility of content, learning finds a place in multi-tasking habits and erratic schedules. By investing 5-10 minutes a day one can stay informed and abreast quickly.
On-going and active learning: Maintain and upgrade knowledge and skill on an on-going basis providing learners the opportunity to contribute insight and feedback that helps in building a learning organization.
Improved analytics for measurement: Helps to interpret and monitor metrics of learning behavior and consumption thereby optimize learning approach by uncovering previously unseen data trends in performance and efficiency.
All roads lead to mobile learning:
Changing behavior gives organizations the perfect opportunity to make a commitment to a continual learning strategy – one that may have a transformational impact on the corporate process and culture. Studies have indicated that “best-in-class” companies employ continual learning strategies with only incremental increase in their training budgets. Such a move can be made possible by the adoption of a comprehensive mobile learning strategy, innovative solutions and products that can package and deliver user speciﬁc content to support learning objectives. Learning through a holistic approach can drive skills enhancement, leadership pipeline, and enhance employee engagement, ushering a new transformation that impacts every employee in a significant way.
Press Release: Gartner Says Global Devices Shipments to Grow 2.8 Percent in 2015 http://www.gartner.com/newsroom/id/3010017
Publication: Building capabilities for performance by Richard Benson-Armer, Silke-Susann Otto, and Gina Webster, http://www.mckinsey.com/insights/organization/building_capabilities_for_performance
12 Benefits of Mobile Learning by Diane Shawe http://academyexpresscourses.com/2013/06/22/12-benefits-of-mobile-learning/